Streamline your research ops workflow for user interviews and surveys. Scale recruiting. Automate scheduling. Pay incentives to participants and obtain informed consent easily.
Research Recruiting Extension
Use our browser extension for Chrome / Edge to recruit research participants yourself.
Recruiting
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Recruit from OpenQ B2B Panel New
Recruit 100%-verified participants using 18 granular B2B targeting filters.
Recruiting
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Advanced Screener workflows
Target participants with screeners with advanced skip-logic and automatic approve/reject logic.
Recruiting
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Informed Consent Automation Beta
Automate collecting NDAs and informed consent from participants using automated e-signature workflow.
Recruiting
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Online User Interviews
Recruit users for online user interviews over Zoom, Google Meet or any other conferencing tool.
User Interviews
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Phone-based User Interviews
Recruit users for phone-based interviews using direct-dial or any audio-conferencing solution.
User Interviews
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In-person User Research
Recruit users for in-person research sessions at a specific location of your choice.
User Interviews
B2B Survey Platform New
Run surveys with verified B2B respondents with granular targeting filters and an optional screener.
Surveys
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Automated incentive payments
Automate research incentive payments to participants in 100+ countries with one-click.
Incentives
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Multiple currencies supported
Pay incentives to participants in 100+ countries in five different currencies (USD, EUR, CAD, AUD, GBP).
Incentives
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Flexible redemption methods
Participants can redeem incentives using gift cards, virtual visa, cash or donation to charity.
Incentives
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Multi-player scheduling workflows
Use advanced settings to automate scheduling sessions on your team's calendar effortlessly.
Scheduling
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Round-robin scheduling
Distribute research sessions evenly in round-robin order on teammates' calendars to balance workload.
Scheduling
Zoom integration
Connect your Zoom account to create unique Zoom meeting invites for every research session.
Scheduling
Google Calendar integration
Connect your Google Calendar to automate scheduling research sessions on your Google calendar.
Scheduling
Outlook Calendar integration
Connect your Outlook Calendar to automate scheduling research sessions on your Outlook calendar.
Scheduling
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Automatic reminders
Get thoughtful and automatic reminders at every stage of your research ops workflow.
Workspace
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Managed Users
Invite users to view or collaborate on research studies easily and revoke access with a single click.
Workspace
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Granular Access Control
Control view and edit permissions to both your workspace and individual studies easily with a few clicks.
Workspace
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Real-time collaboration
Collaborate with teammates in real-time with instant push updates for all data in your workspace.
Workspace
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Secure by design
Your workspace data is secured and access-controlled via authentication and role-based authorization.
Security
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End-to-End encryption
Network traffic is encrypted using TLS. Data at rest is encrypted using encrypted storage volumes.
Security
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Priority Support via Slack
Get priority support via a dedicated Slack channel for your team (Starter & Business plan customers).
Support
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Email Support
Get dedicated support via email for any questions or issues that you can't solve yourself.
Support
Frequently Asked Questions
Do I need a credit card to sign-up? expand_more
No, you do not need a credit card to sign-up. You can sign up for Free with your email and password or with a Google / Microsoft account. All new accounts enjoy the benefits of the Free-Forever plan.
What is included in the Free-Forever Plan? expand_more
With the Free-Forever Plan, you can create and launch research studies and recruit participants using the OpenQ Recruiter browser extension. You are given 20 Free invites to recruit research participants. These free invites never expire, so you may use them at any time after signing up.
How is volume measured? expand_more
For pricing or billing purposes, volume is measured by the number of completed sessions in a given billing period as well as features used to recruit
participants (e.g., with or without screeners). See the Pricing Table above for more details. You are never charged for cancelled or no-show sessions.
What is a session? expand_more
A session is a scheduled (moderated) user research session between a Researcher (you or your team mates) and a Participant that you recruited using the OpenQ app. These may be either user interviews or any other type of moderated research that you want to conduct.
Do unused credits rollover? expand_more
Monthly Plans provide a monthly quota. Hence unused credits expire at the end of each month for Monthly Plans. Annual plans provide an annual quota. Hence, you can avoid the risk of unused credits expiring every month by getting on an Annual Plan or opting for the Pay-as-you-Go plan.
What are the benefits on an Annual Plan? expand_more
Subscribing to an Annual Plan has two main benefits. One — annual plans cost 15% less than monthly plans. Two — annual plans give you the flexibility of distributing your research volume in any way across the whole year, without the risk of incurring overage month-over-month.
I am on the Pay-as-you-Go plan. When and how is my subscription charged? expand_more
Pay-as-you-Go plan is billed monthly and you are charged for the credits used within the billing period. For example, if you started your subscription on Jan 10, your billing period is from Jan 10 - Feb 10, and you are be charged for the credits used for this period on Feb 10.
I am on a Monthly subscription plan. When and how is my subscription charged? expand_more
Monthly subscription plans are billed monthly. At the start of every billing period, your subscription is charged the subscription amount for the current month and the overage amount, if any, for the previous month.
I am on a Yearly subscription plan. When and how is my subscription charged? expand_more
Yearly Subscription plans are billed yearly. At the start of every billing period, your subscription is charged the subscription amount for the current year and overage amount, if any, for the previous year.
What happens if I use more credits than my allotted plan? expand_more
All OpenQ subscription plans generous volume quotas, so it is unlikely that you will incur an overage. In the unlikely event that you do, you will be charged for the overage volume (i.e. number of credits you went over by) when your bill is generated for the next billing period.
Can I upgrade or downgrade my subscription? expand_more
If you want to upgrade or downgrade your subscription, please contact our support team at support@openq.co and we will be glad to assist you promptly. Please note that subscription downgrades are only applied at the start of your next billing period, i.e. subscription downgrading does not impact your current billing period in any way.
How can I cancel my subscription? expand_more
You can cancel your subscription easily from within the OpenQ app in a self-serve way. No emails to write or person to talk to. Just navigate to Workspace > Billing > Manage Subscription. You can cancel your subscription easily from this page.
My question was not answered above. What should I do? expand_more
Please contact our support team at support@openq.co and we will be glad to assist you.
