The role of a Business Development Manager in the Outsourcing/Offshoring industry is to identify and pursue new business opportunities that will help the company grow and expand its services. They are responsible for developing and implementing strategies that will increase revenue, improve customer satisfaction, and enhance the company's reputation in the market.
The Business Development Manager works closely with clients to understand their needs and requirements, develop proposals, negotiate contracts, and ensure successful project delivery. They also collaborate with internal teams such as sales, marketing, operations, finance, and legal to ensure alignment on business objectives. Additionally, they keep abreast of industry trends and competitive landscape to identify potential threats or opportunities for growth. Overall, a successful Business Development Manager in this industry must possess strong communication skills, strategic thinking abilities, excellent negotiation skills as well as an understanding of outsourcing/offshoring processes.